Financial Assistance

If illness, accident or some other incident drains your financial resources or if you are elderly or living on a fixed or low income, you may be eligible to have financial assistance from state or federal governmental agencies which can help you pay your utility bills. If you need help, please contact your local County Welfare Office or call the Human Services Department toll-free at 1-800-432-6217. There are some utility companies that have funds for help on a one-time basis if you cannot pay your bill. Please ask the utility company if they provide this kind of help. Also a third party may provide a guarantee of your bill.

Even if financial assistance is not available, the utility will not cut off service if doing so would harm the life of a seriously ill person in your home and you provide the utility with a medical certificate.